Readiness & records for standard tier

Martyn’s Law
mostly turns on
one number.

Two hundred people in your building at once, and Martyn’s Law very likely applies to you. That count includes staff, volunteers and contractors, not just visitors.

Founding members pay £7.50 a month including VAT, and keep the 50% saving for as long as they stay.

154,600
standard-tier premises in England, Wales & Scotland
4
procedures you need in place
Spring 2027
when it is expected to bite

At your busiest, all present

people

Standard tier

Standard tier. Four public protection procedures in place, and a notification to the SIA. No physical measures, no vulnerability assessment. This is the tier Muster is built for.

Run the full scope checkFree. Six questions, and a result you can download.

If you look after more than one site

Send us your list of sites and get one scope report covering every one of them.

Dioceses, trusts, local authorities and village hall associations run the whole estate from one place. No parish or school works out the law on its own.

See how portfolios work
Bulk scope check
Send a spreadsheet of your sites. One report shows which are in scope, which tier, and which need a closer look.
Per-site delegation
Each parish, school or centre edits only its own records. You see all of them. Nobody shares a login.
One board, one invoice
Procedures, briefings, drills and review dates for every site on one status board, priced by how many sites you hold.

Before you spend anything

You do not need to buy anything to comply with Martyn’s Law. The Home Office and the SIA say so, and we agree.

So we wrote a free guide that walks you through it: templates, official links, nothing to pay. Use it and keep your money if it does the job.

Who it applies to

Mostly places nobody would call a venue.

Standard tier is 154,600 premises on the Home Office’s central estimate: mostly pubs, shops, churches, schools, halls and leisure centres. Every sector counts a little differently, and that is where the mistakes happen.

See every sector and how to count →

The whole of standard tier

Four procedures. No physical measures, no assessment.

Standard tier asks for four public protection procedures, so far as is reasonably practicable, plus notifying the SIA. Share a building with other responsible persons and you must coordinate with them. No cameras, no bollards, no vulnerability assessment: those belong to enhanced tier.

Evacuation

Getting people away from danger by moving them out.

Two routes that lead to genuinely different places, an assembly point, and a named person who decides. The Home Office's own worked example is a 400-seat restaurant: front door onto the pavement, side door into somewhere else entirely.

Invacuation

Moving people to somewhere safer inside the building.

The procedure most venues have never planned. It needs its own alert, since the fire tone would send everyone the wrong way. It also needs a safer room, and a way to give the all-clear.

Lockdown

Securing the premises so people cannot enter or leave.

Who calls it, and who acts on it. Which doors, shutters and lights, in what order. The harder half: knowing when locking down would put people at more risk, not less.

Communication

Telling staff and the public what is happening and what to do.

A named communicator, a chain of command, and the systems you actually have: the PA, the radios, the staff WhatsApp. The words themselves, written in advance rather than invented on the night.

What you are actually paying for

Writing them is the easy half.

Writing four procedures is an afternoon, once you know what belongs in them. Keeping them current for years, through treasurers and volunteers coming and going, is the rest of the work. Muster does both halves.

Screenshots below are from a demo organisation, not a customer.

Guided drafting, not a blank page

Each procedure comes from answering plain questions about your building and your people: routes, safer rooms, who decides, what gets said. The guidance's must, should and could wording carries through, so nothing is dressed up as a requirement.

Screenshot of the Muster evacuation procedure editor, showing plain-question sections with guidance text under each one.
The evacuation procedure editor. Plain questions, not a blank page.

Versions you can point to

Every edit is kept, with who changed what and when. You can always show which procedure was in force on a given date, and what it said.

Screenshot of version history for the evacuation procedure, showing version 1 and the live, published version 2.
Version history for evacuation. Version one superseded, version two published.

A register that outlives your volunteers

Who was briefed, on which version, and when. Change a procedure and the people briefed on the old one are flagged for re-briefing. Turnover stops quietly undoing your work.

Screenshot of the people register showing briefing status for eight people, with two flagged as needing a re-brief.
The people register. Two people are flagged for a re-brief.

Drills, reviews and reminders

Log an exercise in a minute. Set the annual review once and get nudged before it lapses, or when the building changes. Nothing depends on anyone remembering.

Screenshot of the drill and exercise log listing three logged exercises, each with what worked and what did not.
The drill and exercise log, with three exercises recorded.

An evidence pack in one click

Current procedures, version log, briefing status, drill history, review dates and your notification record, all in one PDF, for a single site or across a whole portfolio.

Screenshot of the evidence pack summary page, showing readiness checkpoints, procedures, register and exercises for one premises.
The evidence pack for one premises, ready to hand over.

Many sites, properly

A diocese, trust or council sees every site's status at a glance; each parish or school edits only its own. One invoice, real delegation, no shared logins.

Screenshot of the Muster portfolio board, showing St Aidan's Parish Hall with six of seven checkpoints done and one flagged for a re-brief.
The portfolio board. One row per site, checkpoint by checkpoint.

The notification, tracked

Record when you notified the SIA, who did it and the reference you got back. Muster tracks the notification. It cannot file it, and nor can anyone else until the portal opens.

Your data stays in the UK

UK hosting, a data processing agreement you can hand to your board, and a published sub-processor list. The person asking is usually a safeguarding lead, and they will ask.

Leaving made easy

Full export of everything you have put in, in open formats, whenever you want it. Committees are right to fear lock-in, so we removed the lock.

To be plain about it: standard tier carries no legal duty to document any of this. That duty applies to enhanced tier only. What you are buying is the guided path through it, plus the readiness to show what you have in place, not a record the law requires you to keep.

Pricing

Prices with the VAT already in them.

Churches, halls and charities cannot reclaim VAT, so an ex-VAT price would just be a smaller number that isn’t true. These are the amounts that leave your account. Founding members save 50% for as long as they stay subscribed, so an early decision buys time to prepare, not a manufactured deadline.

One venue

Founding member · 50% off

£14.99£7.50/ month inc. VAT

Against the Home Office’s own estimate of roughly £330 a year for a standard-tier premises to meet its duties. Everything in the list below, for one site, no call required. Pay today, with a full refund available during your first 14 days if it is not right for you.

Founding member: half price for as long as you stay. Subscribe before 5 April 2027 and the 50% stays on your subscription for its whole life, monthly or annual. Not an introductory rate that creeps up in year two.

156 days left · the date tracks the Act’s expected commencement

Subscribe to Muster

Dioceses, trusts & councils

Custom pricing

based on your sites and setup, inc. VAT

Every site under one organisation, with per-site delegation, a portfolio status board, consolidated evidence packs and a single invoice. Priced against how many sites you hold and how they’re set up, not per seat. Book a call and we’ll quote against your actual list of sites.

Founding-member rate applies here too: estates that sign before 5 April 2027 keep 50% off their quote for as long as they stay.

Book a call

A word we won’t use

There is currently no such thing as ‘Martyn’s Law compliant’.
Figen Murray OBE · martynslaw.com

We will never tell you we made you compliant.

The law is named after a man murdered at the Manchester Arena in 2017. His mother campaigned for a decade to get it passed. The least a vendor owes is not overselling what a subscription can do.

Neither the Home Office, SIA, or the National Counter Terrorism Security Office endorse any third-party products offered by the private sector in respect of compliance with this legislation.
Home Office · section 27 statutory guidance

So Muster claims exactly one thing: that when someone asks what your procedures are, who has been briefed on them and when you last practised, you can answer in under a minute.

Questions people actually ask

Straight answers, including the unhelpful ones.

Do I have to buy anything to comply with Martyn's Law?

No. The Home Office, the SIA and NaCTSO are all clear that no third-party product is required or endorsed. Our free guide takes you through it at zero cost. People pay us for the admin afterwards: keeping procedures versioned, tracking who has been briefed, and producing the evidence in one go.

Does standard tier require me to document anything?

Not legally. That duty applies to enhanced tier only. At standard tier the guidance calls documentation good practice: a "should", not a "must", and we will never tell you otherwise. Muster exists so you can show what you have in place, not because the law says you must.

When does it start?

Commencement is expected in spring 2027, though it still needs Parliamentary confirmation. Premises then get three months to notify the SIA. The notification portal is not live yet, and the SIA has confirmed nobody can notify until it opens. We are watching, and will tell you the day it does.

Can Muster notify the SIA for me?

Not today. The portal does not exist yet, and the SIA has confirmed nobody can notify until it opens. When it does, the responsible person can authorise someone to submit on their behalf, though the responsibility stays with them. Muster tells you when the portal opens and keeps the record afterwards: that you notified, when, and under what reference. It tracks the notification. It does not file it.

What if my premises only crosses 200 occasionally?

That is a genuinely ambiguous case, and our scope checker will say so rather than force a tier on you. The test is what it is reasonable to expect from time to time at peak, not your average week. A church at 80 most Sundays that holds a 300-person funeral needs to think it through.

Are you endorsed by the Home Office or the SIA?

No. Nobody is. The Home Office has stated plainly that none of them endorse third-party products for this legislation. Any vendor implying otherwise is telling you something untrue.

Start with the only question that matters: does it apply to you?

Six questions, a cited answer, and a result you can download and take to your committee. Free, and no account needed.